With digital experiences on the rise, interactive Voice Assistants like Amazon Alexa, Google Home or Apple’s Siri are still gaining popularity. Companies now need to meet their customers expectations and allow them to interact with their brand however they like. Those new possibilities require a clear strategy to avoid wasting time and resources on products which nobody actually uses. Adobe Analytics can help understand digital experiences better and drive value through customer feedback. With Adobe Target for personalization and experimentation, nothing can stop you from delivering the right experience at the right time. This article describes how both Analytics and Target can be integrated in Voice Assistants’ backend systems to track and test how users are interacting with your App. We will be using the a direct integration with the Experience Cloud ID Service, sync identifiers and use them for Analytics and Target. Target will then be used to personalize […]
Tag: Adobe Target
Tutorial: Real time Product Recommendations with Adobe Target
Adobe Target Premium can be used for sophisticated product or content recommendations. Building on the last post, we are going to build our very own recommendation engine based on user behavior in real time. I assume you’ve read that post, but feel free to go back and read it first! Starting with recommendations As we know from the last blog post, Adobe Target is well equipped to personalize content in real time. To do this, we sent information about the products and users to Target in mbox requests. Now we are going to use the same concept to give real product recommendations! To get started, we need to understand a few basic concepts. First, Target must know about your products. We can either give details with the mbox requests or upload them in different types of feeds. What we end up with is a catalog of products with some information. […]
Tutorial: Real time dynamic Personalization with Adobe Target
Adobe Target is part of the Adobe Experience Cloud. It can be used for A/B Testing and Personalization of Websites, Apps and Server Side Applications. This article describes how it can be used to create dynamic Experiences based on the user profile and mbox parameters. Personalization is not a feature, it’s obligatory Some years ago, the internet was not more than a collection of static pages. It was perceived as the worlds largest library, so websites were created the same way as a library: Books don’t change their content over time, or react to the reader. Much like in a library, search indices like Google helped to navigate the web and find the best content. Over time, websites started to make better use of what computers are capable of. Animated images and blinking text rivaled for the user’s attention. If you got an email a human voice would tell you […]
Using Adobe Launch ? for configuration management
Adobe Launch (, by Adobe) ist the tag manager that comes for free with the Adobe Experience Cloud. You can use it to manage and orchestrate all the marketing tags on your websites (not only from Adobe) and reduce integration efforts for the mobile Adobe SDKs to just copy-pasting from the launch interface. For a tutorial, look below on this post. Launch is the successor to the Adobe Dynamic Tag Manager (DTM) which was used in the past, formerly known as Satellite. In 2018 Adobe announced plans to retire DTM fully by 2021 (source: https://medium.com/launch-by-adobe/dtm-plans-for-a-sunset-3c6aab003a6f). So if you are still using DTM, you should start migrating to Launch, which is only a one-click-action under ideal circumstances. Launch can host scripts for pre-tailored use cases (called Extensions) or custom code. With rules, we define when and where things should happen. Last, Data Elements let us define variables that we can use […]
Blogging Ideas for 2020
So, 2020 is here. Happy updated-copyright-notice! While I need to republish my website because of just that, why not think about what to write in the new year? Here are some ideas of what I may spent an article on: Adobe Analytics. Obvious choice, topics may be: Starting tips, explanations and tutorials. Give some definitions and examples for people starting with Adobe Analytics, explaining Dimensions and Metrics, props vs. eVars, interfaces, etc. Use case examples. Show how to analyze the user journey in Analytics and what to consider. Integration examples. Talk about how to integrate Analytics to get the most value with some Open Source tools for Realtime and Big Data stuff or Classifications. Admin tasks. User management considerations, setting up different things. Analytics analytics. Monitoring your adoption by looking at Analytics logfiles. Expert level stuff. Get into details about how props and eVars work internally, how time spent is […]