Adobe Analytics is, without a doubt, the most mature Digital Analytics solution we can buy today. We know and love it for the flexible data collection, superior data model and processing, as well as the phenomenal Analysis Workspace interface. I have yet to find a use case I can’t cover with the tool or a platform where it can’t be implemented. While Adobe Analytics works perfectly for the data we collect from digital experiences, companies often use many more digital tools to manage advertisements, analyze search performance, post to social media platforms, etc. Most of those tools have some form of integrated reporting feature, which can hold crucial information to monitor a company’s offsite presence. With growing online activity, this can create a situation where the people working with many tools have to switch between tools many times per day. To help manage this complexity, companies often consider using either […]
Tag: Analysis Workspace Tutorial
Cookie-less Server Side Tracking with Adobe Customer Journey Analytics
If there is one big hot topic in digital analytics right now (besides the unfortunate sunset of Google Analytics 3 and GDPR news) it quite possibly is the recent trend of what many call server side tracking. Currently, server side tracking is an obligatory agenda item at every analytics conference and virtually every vendor of analytics or tag management systems is working on a way to serve the rising demand. However, while there is a lot of talk around the topic, there is no shared definition in our industry of what server side tracking actually is. Jim Gordon has assembled a nice overview of what people might mean when they talk about any of the underlying concepts. In my personal experience, people usually refer to a form of server side tag management, often using Google’s server side tag manager, that still uses some logic in the client’s browser. Adobe has […]
Keep track of goals using the Linearity Indicator in Adobe’s Analysis Workspace
There is an universal truth in life: Inspiration always strikes when and where you least expect it. The same happened to me the other day, when I was reading High Output Management by former Intel CEO Andrew Grove. While the book is definitely worth reading for anyone interested in management, analysts can benefit just as much from reading it to get inspiration for valuable performance indicators and visualizations. Quite early in the book Grove presents one of his favorite visualizations to track progress towards specific goals: The linearity indicator. This chart shows the current progress towards a set target and where the performance might be heading. Here is his example for a hiring target from the book: My initial reaction was “wow, this is super cool and simple to understand”. If the current progress is above the linear progress, we’re in good shape to reach our goals. If it is […]
Using Flow and Fallout Visualizations like a Rockstar in Adobe Analytics
It’s no secret: I love Analysis Workspace. In fact, I think it is the main advantage Adobe Analytics has over Google Analytics. That is because Workspace allows for seamless collaboration between analysts, marketeers, product owners, and other business stakeholders. With enough enablement, there is no difference in which tools different groups of analytics users would use: It’s always the best one! Workspace is the perfect combination of sophisticated functionality and an appealing user interface. But because of this user-friendly interface, not every advanced function or use case is immediately apparent to every user. This can lead to funny situations, where experienced analysts never really use certain parts of Workspace that could save them a lot of work. In today’s post we will take a close look at two of the most undervalued features: The Flow and Fallout visualizations. While they seem quite similar in functionality and trivial to understand on […]
(Time-)Normalize Performance over time in Adobe Analytics’s Analysis Workspace
In Digital Analytics, one of the most common requests from business stakeholders is to compare the performance of two or more items on our websites, like marketing campaigns or content pages. While it is immediately obvious why this comparison is important to the business, it quite often leads to graphs like this, where the analyst tries to visualize performance over time: This solution is technically correct but makes it hard to really compare how both pages perform in direct comparison with each other. They went public on different dates and while Page A is rather stable in regards to traffic, Page B got a boost at around the middle of its time online. So, how do we make this simpler? When enjoying my free time between jobs, I caught up on some older videos from the Superweek Analytics Summit’s Youtube Channel. In 2019, Tim Wilson demonstrated how to align dates […]
Retention Analysis in Adobe Analytics – Part 2: Custom Segments and Metrics
User Retention is crucial to any digital offering. If you optimize your offering to a point where users come back on their own, you can not only save on marketing cost but also engage your existing users more. This makes retention analysis a prime example for how digital analytics can provide tangible business value. In the previous post, we used Cohort Tables and some builtin features of Adobe Analytics to analyze User Retention. But there is a lot more Adobe Analytics has to offer once we start using Segments and Calculated Metrics. In this post we are going to build our very own Segments to see how many of our Users we are able to retain. Based on those Segments we will then define some Calculated Metrics to make our lives even easier. I’ve also put the results on the Open Adobe Analytics Components Repository. Let’s start building! Simple User […]
Retention Analysis in Adobe Analytics – Part 1: Cohort Tables and Builtin Functionality
User Retention is crucial to any digital offering. If you optimize your offering to a point where users come back on their own, you can not only save on marketing cost but also engage your existing users more. This makes retention analysis a prime example for how digital analytics can provide tangible business value. In this post, we are going to take a look at how we can analyze user retention with the most advanced digital analytics tool, Adobe Analytics. We are going to start in this post with the builtin analytics dimensions and metrics, then take a look at cohort tables, and in the next post even build our own Segments and Calculated Metrics to help us understand retention. Let’s get started! Builtin Retention Metrics and Dimension To start things off, we will take a quick look at what Adobe Analytics has to offer out-of-the-box to help us understand […]
Time Series Analysis through Moving Averages – Statistics in Adobe Analytics
In what has become one of the most read series on this blog I am showing some examples of what Adobe Analytics has to offer in regards to statistical analysis. In the previous posts we took a look at simple averages and standard deviations, regression analysis and even forecasting. In this post we are going to use a variation of the simple mean called moving average. When dealing with time series data we might encounter what is called “noisy data”. Instead of showing as a steady line our KPIs might go up and down from day to day, making it hard for us to judge where the general trend is headed. One way of solving this is through the regression modeling we did before, which gives us a straight approximation line. But what we can also do is average the data for a defined window along our series, which is […]
Advanced Time Series Analysis through Linear Regression – Statistics in Adobe Analytics
Previously in this little series, we took a look at how we can describe our trended data by using the statistical Mean and Standard Deviation. While this works quite well for data that doesn’t change much over time, it is rather limited in regards to take trends into account. With this post, we are doing something about that issue by using Linear Regression techniques. At the end of this post, you will get an Analysis Workspace project like below, where we can judge trends in data and see changes over time: Let’s get our hands dirty! Limitations of Mean and Standard Deviation Before we start, I want to explain the problem outlined above a bit better. Please consider the following graph I generated with the Workspace from the previous post and some demo data: What we see is a clear trend in our data, since our daily Unique Visitors are […]
Simple Time Series Analysis through Standard Deviation – Statistics in Adobe Analytics
In my last post, we took a look at how Descriptive Statistical Analysis can help us understand our site performance using the simple Mean. I introduced the concept of conditional counters to help us identify our top- and bottom-performing sites. Today we are going to extend our knowledge of descriptive statistical methods by using Standard Deviation on trended data and apply conditional counters to it as well, but with a new spin. If conditional counters are new to you, it might help to check out that last post! As last time, we are setting ourselves a goal for this post. At the end, we want to have a nice workspace to help us understand our trended data better. We need a way to judge if the fluctuation in our data is within an expected range and how often it is not. This is what we are going to build: Let’s […]
Simple Mean and Conditional Counters – Statistics in Adobe Analytics
In my last post, we took a look at how we can predict the future through Regression Analysis with Adobe Analytics and visualize it in Analysis Workspace. While that was a quite advanced post, there are a lot of things we can do using basic statistical analysis. This is what we are going to look at in this post, exploring some ways to describe our data in a standardized way. At the end of this post, we want to describe our relative page performance for a website like this, showing us top- and low performing pages and how many there are of both: Describing ranked website performance relative to the Mean This first part will show how we can level-up our ranked reports. Let’s pretend we want to judge how certain pages on our website are performing. To do this, we might start with a simple table containing our Page […]
Predictive Regression Analysis – Statistics in Adobe Analytics
Adobe Analytics is awesome for analyzing historical data. Besides Segments, Drilldowns or Derived Metrics, it also offers some advanced statistical functions like Regression Analysis. Here are some examples for the different regression models that are available today: It would be really cool if we could use this functionality to predict the future with some regressive models! This is what this article is going to describe by using advanced calculated metrics. In the end, we want to have a graph like this, with the historical and future data in the same visualization: We will go through the whole process of generating a metric like shown above. If you just want the result, you can scroll down to the bottom of this article, where I show the complete metric. Let’s start! Statistics 101: Simple Linear Regression in Adobe Analytics To start things off, let’s remind ourselves what regression analysis does. To keep […]
Supercharge your Adobe Analytics Classifications with Google Sheets and Automation
Classifications are one of the best features of Adobe Analytics. They allow to enrich and translate tracked values by uploading classification files. One of the most common use cases is handling marketing campaign tracking codes, which can be translated from technical ids to understandable details about the campaign. This can be automated to a great extend, which is what this article will be about. We are going to look at the architecture of our solution and plan our implementation. Right after that, we will start building our spreadsheet in Google Sheets and create an automatic upload to Adobe Analytics using the Python programming language. If you are just interested in the final script, you can find it on Github. What we love and hate about Classifications When you are using Adobe Analytics, chances are pretty high that you are already using some form of classifications. Rightfully so, because they are […]
Adobe Analytics Introduction: Terms and Concepts
This is one of several post aiming to give an introduction into Adobe Analytics. They are intended as both tutorials and references for future use. While there already are a lot of good sources for this, some are quite dated and miss connections to recently released features and enhancements. In this post, I will explain some general things that are helpful to know when starting with Adobe Analytics. We will go over different interfaces to analyze data, explain Dimensions, Metrics, and Events and name some common integrations. Know what you are looking at: Dimensions One of the most important building blocks of Adobe Analytics are Dimensions. With Dimensions, we capture descriptive values on our websites or in our apps. Many people call them variables when explaining the general concept. On a website we might record the name of a certain page in a dimension. This would allow us to report […]
Generating more business value with the Adobe Analytics dashboards App
The Adobe Analytics dashboards App has been out for some days now. It has been one of the most demanded features among Analytics users for years. Personally, I had to disappoint my business users for quite some time whenever they asked for an App. So naturally, I was quite happy when it finally came out. Before the app arrived, we had to build workarounds to enable people to take Analytics data wherever they go. At my company we utilized Power BI to pull data from Analytics and offer it in some form of mobile app. That was a huge pain, since we had to rebuild things we already had in Analysis Workspace and maintain two products. We also had to make huge compromises regarding interactivity with data and visualizations. I’m very happy we don’t need to do that any more! One of the concerns I had before I gained Beta […]
Importing Organic Google Search data to Adobe Analytics with a single script
Some time ago, I published an article explaining how to get Google Search performance data from the Google Search Console to Adobe Analytics. For that post, I explained to query the Google Search API, write the result to an Adobe Analytics Data Source file, and upload it to Adobe Analytics. The same can be achieved in a more automated way using the Adobe Analytics Data Sources API, which is what this article is about. It explains how to use a script I published on Github. If this feels to advanced, feel free to go back to the old article. So, why another article about this topic? The old post received a lot of attention and led to some companies adopting the methods I described there. But if you try to implement it in a production environment, you would need to take care of some things yourself. For example, you need […]
Getting Google Search Keywords into Adobe Analytics
While Adobe Analytics is a much more mature solution compared to Google Analytics, the latter always had an advantage when it comes to Search Keywords. It shouldn’t surprise us that the company who offers both the search engine and the analytics tool has some integration between them. While it was easy to get search keywords from the target URL in the past, those times are gone for years now. Ever since then, business were struggling to know what their visitors were initially looking for when they came to their webpage. This article outlines a couple of ways on how to achieve this in Adobe Analytics. For this post we will take a look at the integration Adobe offers to Analytics Prime customers called Advertising Analytics. Right after that we are going to build our own integration based on the same method to get some insight into Google Ads performance. To […]
Trying out the new Adobe Analytics App
Adobe Analytics still is the most complete solution for Digital Analytics. But for years, there has been one thing missing: A mature way to use dashboards on the go, without using your computer. While Analytics is usable on mobile browsers on a technical level, it is not the best user experience for both Analysts and Business Users. This is why a real Mobile App has been one of the most requested features over the years. And guess what: Adobe just released one! Who this App is made for There is one important thing to know about this new App before diving into the features and interface. Let’s ask ourselves first who the target audience for this app is, because it most likely is not primarily made made for you if you are an Analyst. It is not made to offer the same feature set that Analysis Workspace offers and I’m […]
Deciphering Adobe Analytics’s Mobile SDK Debug Output
Developing Mobile Applications is hard. Period. As a company offering Mobile Applications, you need to go to great length to develop Apps that don’t disappoint or annoy your customers, let alone engage them. New versions have to go through tedious testing, both from you and Google or Apple before any changes can be rolled out to your users. This is why accurate measurement of your Apps is crucial to making them successful and delivering value to your customers. But this introduces a whole new layer of complexity. Now your developers not only need to make the App work but also need to implement Analytics into it. This can go two ways: Either they follow your tracking concept to the letter while not understanding the methodology and purpose behind it. Or you try to involve them more and make them understand why things are done in a specific way and how […]
Analysis Workspace Hacks (AGE) – Metric Targets
This is a post in the Adam-Greco-Edition (AGE) series of posts. They aim to iterate on some great posts by Adam Greco, showing some different approaches to achieve similar things. In another great Post, Adam Greco showed how we can have Metric Targets in Analysis Workspace. His approach includes setting up a Data Source to import Goals to a Custom Event. This is a very nice approach, but has some serious limitations. Because it utilizes Data Sources, all their limitations apply (see documentation). Most importantly, data can not be deleted or changed once it has been imported. Also we need to sacrifice Custom Events for every Goal we set. The setup is also very involved and not suited for non-techie people. What I would like to have is a Goal Metric that does not use valuable Custom Events, is changeable over time, and understandable and usable by non-technical users. As […]
Analysis Workspace Hacks (AGE) – Average Daily Unique Visitors
This is a post in the Adam-Greco-Edition (AGE) series of posts. They aim to iterate on some great posts by Adam Greco, showing some different approaches to achieve similar things. In one of his posts Adam Greco shows a way to replicate the Daily Unique Visitors Metric from Reports & Analytics in Analysis Workspace. His approach involves creating a Calculated Metric for a given time range, summing up the Visitors for each day. There are some limitations to that approach. The obvious one is that we need a new metric for each date range we want to analyze; We can’t use a 7-day Metric if there are 8 days to analyze. Second, Visitors are not deduplicated but summed up over all days in the reporting window (just as in the old interface); So a Visitor visiting our site three times would be counted as three Visitors. Last, the name could […]
Analysis Workspace Hacks – Next and Previous Page Report
Analysis Workspace is the most capable solution for Web Analysts today. It allows us to switch between building a Dashboard or old-school Report or something in the middle on the fly. It has surpassed the old Reports & Analytics Interface in functionality and workflow effectiveness and leaves you longing for it once you start using different solutions. But there is one thing that is not that awesome in Analysis Workspace yet: Pathing. Once you activate Pathing for a custom prop, the old interface gives you Next and Previous Reports for that prop, just like with the Page Dimension: As a result we get a nice table with the Next or Previous Dimension Items for a given Item. Hacking Analysis Workspace’s Flow Visualizations The closest thing to that functionality is the Flow Visualization in Analysis Workspace. It allows us to see a Flow of Users between Dimension Items or even across […]
Analysis Workspace Hacks – Link Events on Page Reports
Adobe Analytics gives us two types of events to use for our tracking implementation. With Page Tracking (calling s.t() in Websites or trackState() in Apps) we are supposed to measure when a page has been viewed. If we want to measure interactions on a given page, we would use Custom Link Tracking (s.tl() in Web and trackAction() in Apps) for that. The reasoning behind that is quite simple. If there was only one function, we would either end up with increased Page Views for every on-page event or have to take care of the distinction ourself by using valuable props or eVars. So from a simplicity standpoint this approach makes a lot of sense. But there is one problem: When using Custom Link Tracking, you can not set a pageName for that call. Adobe Analytics just ignores whatever you set for the pageName, because pageNames only make sense in the […]
Migrating from Android’s BroadcastReceiver to Google Play Install Referrer API with Adobe Analytics
Adobe Analytics can track not only websites, but mobile apps just the same. This is achieved by using the Adobe Experience Platform Mobile SKDs for native iOS and Android apps. One very interesting part of tracking mobile apps is known as acquisition tracking, which looks at how users found the tracked app. To help with this, Adobe exposes some functionality in their SDKs to listen for the events that the mobile operating system is using to tell apps about the way they have been installed. This happens “automagically” on iOS but needs some custom implementation on Android. BroadcastReciever and Install Referrer API on Android Adobe requires to use a very old implementation method called BroadcastReceiver. That method relies on the Google Play Store App sending a message (a broadcast) to the app that has just been installed, telling it about the details of the install (like which marketing campaign has […]